Question 1

What is Shelfy and how does it work?

Accepted Answer

Shelfy is a fridge air purifier that sits on a shelf in your fridge. A blue LED activates its ceramic filter, which breaks down bacteria, odours and ethylene into water vapour and carbon dioxide. You rinse the filter once a month; there is nothing to replace.

Question 2

How do I keep vegetables fresh longer in the fridge?

Accepted Answer

Keep the fridge at 4 °C or colder, don’t wash produce until you use it, and keep ethylene-producing fruit such as apples and avocados away from leafy greens. Shelfy then reduces ethylene in the fridge air. More tips: 10 everyday mistakes that make fruit and vegetables spoil faster.

Question 3

What results should I expect?

Accepted Answer

In independent lab tests in Italy, Shelfy eliminated up to 99% of airborne bacteria in 10 minutes, cut odours by up to 80% in 5 hours and reduced ethylene by up to 56% in 14 hours. Strawberries stayed good until day 10 instead of day 3. Results at home depend on your fridge and what you store in it.

Question 4

What makes Shelfy different from an air purifier?

Accepted Answer

An air purifier filters the air in a room and traps particles in a filter you replace. Shelfy works inside the fridge on the three things that spoil food: bacteria, odours and ethylene, the gas that makes produce ripen. Its photocatalytic filter breaks them down into harmless substances instead of trapping them, so it is rinsed under the tap rather than replaced.

Question 5

Which product do I need?

Accepted Answer

Shelfy for the fridge, to keep food fresh longer. Deo for other closed spaces such as a wardrobe, car, shoe rack or under the sink. The Fruit Bowl, for fruit on the counter, is coming soon.

Question 6

Are there refills or filters to buy?

Accepted Answer

No. Rinse Shelfy’s filter under the tap once a month. Deo needs nothing for 10 years.

Question 7

Is it safe around food?

Accepted Answer

Yes. Shelfy uses no UV and makes no ozone, and its filter material meets European Food Safety Authority rules for contact with food. It works on the air, not on the food.

Question 8

What is the warranty?

Accepted Answer

Shelfy has a 2-year UAE warranty, serviced in Dubai by PRO TECHnology.

Question 9

How long does delivery take?

Accepted Answer

Delivery in 24 hours anywhere in the UAE for orders confirmed Monday to Friday, free on orders over AED 150. See Shipping, returns and refunds.

Question 10

Do you supply offices, hotels and corporate gifts?

Accepted Answer

Yes. PRO TECHnology handles bulk orders, branded gifting and reseller enquiries across the UAE. Request a quote

Question 11

Who sells and supports VITESY in the UAE?

Accepted Answer

PRO TECHnology, VITESY’s regional distributor, in Business Bay, Dubai. Orders, warranty and support all go through its Dubai office.

Up to 40% of fresh food is thrown away.